https://billwhalenmsft.github.io/journal/ Customer-neutral public solution entries and illustrated build notes. en-us Mon, 14 Sep 2026 12:00:00 GMT https://billwhalenmsft.github.io/blog/home-assistant-estate-panel/ https://billwhalenmsft.github.io/blog/home-assistant-estate-panel/ Mon, 14 Sep 2026 12:00:00 GMT A self-hosted React and TypeScript reference build that combines native Home Assistant cards with custom estate controls on a shared connection and layout. Designed value: a coherent self-hosted estate view with selective live updates, reusable Home Assistant cards, and confirmation before security-reducing actions. Personal systems https://billwhalenmsft.github.io/blog/freight-triage-control-tower/ https://billwhalenmsft.github.io/blog/freight-triage-control-tower/ Mon, 14 Sep 2026 12:00:00 GMT A public sample-data browser prototype that models freight email triage as owned, visible work with queue, aging, detail, and resolution views. Designed value: a shared queue for freight exceptions with clearer ownership, aging, priority, and resolution state. Business applications https://billwhalenmsft.github.io/blog/customer-news-hub/ https://billwhalenmsft.github.io/blog/customer-news-hub/ Mon, 14 Sep 2026 12:00:00 GMT An explicitly unpublished static reference interface for exploring how sample product updates could be filtered, scanned, and opened as a digest. Designed value: a filterable reference pattern for turning a broad product-update stream into a more focused, reviewable digest. Information design https://billwhalenmsft.github.io/blog/customer-360-for-entities/ https://billwhalenmsft.github.io/blog/customer-360-for-entities/ Mon, 14 Sep 2026 12:00:00 GMT An adaptive Dynamics 365 and Dataverse web resource that brings related operational context into the forms where work already happens. Designed value: less navigation between related records and a more coherent operational view at the point of work. Business applications https://billwhalenmsft.github.io/blog/agent-team-starter-kit/ https://billwhalenmsft.github.io/blog/agent-team-starter-kit/ Mon, 14 Sep 2026 12:00:00 GMT A configurable generator and template set for scaffolding specialized AI agent roles around a visible GitHub Issues work queue and outcome gates. Designed value: clearer ownership, inspectable handoffs, and human-visible outcome gates for multi-agent work. Agents and AI https://billwhalenmsft.github.io/blog/warranty-claims-operations/ https://billwhalenmsft.github.io/blog/warranty-claims-operations/ Mon, 14 Sep 2026 12:00:00 GMT A Power Platform accelerator for structuring warranty and claims intake, review, supporting flows, and human-owned decisions. Designed value: more consistent claims intake and review with visible status, supporting context, and human-owned decisions. Business applications https://billwhalenmsft.github.io/blog/prompt-escape/ https://billwhalenmsft.github.io/blog/prompt-escape/ Mon, 14 Sep 2026 12:00:00 GMT A multiplayer prompt-engineering escape room that turns clearer instructions, constraints, iteration, and creativity into a playable team challenge. Designed value: an experiential way for teams to practice clearer prompts, constraints, iteration, and collaborative problem solving. Agents and AI https://billwhalenmsft.github.io/blog/deal-to-glory/ https://billwhalenmsft.github.io/blog/deal-to-glory/ Mon, 14 Sep 2026 12:00:00 GMT A single-commit hackathon MVP that visualizes a deterministic, agent-styled seller workflow from voice or text input through CRM, illustrative attainment, recognition, and simulated notification stages. Designed value: a tangible visualization of how one seller update could pass through structured CRM, calculation, recognition, and notification stages. Agents and AI https://billwhalenmsft.github.io/blog/copilot-studio-mcp-lab/ https://billwhalenmsft.github.io/blog/copilot-studio-mcp-lab/ Mon, 14 Sep 2026 12:00:00 GMT A hands-on public lab for deploying a small Model Context Protocol tool server and adding it as a tool in Microsoft Copilot Studio. Designed value: a compact end-to-end MCP reference that makes server, tool, client, and invocation responsibilities easier to see. Developer labs