Turnkey launch guide
Run the eight-step sequence from owner assignment through the production decision.
Open the guideActivation resource center
An owner-led, five-business-day target to install, connect, configure, validate, and pilot native Sales Agent before considering any extension.
Start here
Complete the bounded customer profile, assign every owner, and use the five-day target to reach pilot readiness without guessing.
Run the eight-step sequence from owner assignment through the production decision.
Open the guideConfirm the exact environment, pilot users, accountable owners, scenario, and read-only boundary.
Confirm the profileUse five control points to move from scope through access, configuration, validation, and pilot.
Review the pathTechnical delivery set
The first proof stays native-first, least-privileged, and read-only. Every step names its owner, output, evidence, completion gate, and recovery path.
Install the app, connect Dynamics 365, initialize Sales Chat, and configure the minimum data boundary.
Run the stepsRun twelve known-answer, paraphrase, missing-data, conflict, permission, and no-write cases.
Open the test scriptMeasure grounding, correctness, access, zero writes, safe failure, usefulness, unassisted completion, time benefit, and critical pilot safety.
Review the proof gateFollow-through
A completed pilot is not production approval. Use the evidence to stop, repair native setup, evaluate an extension, or plan production.
Name the six people accountable for business acceptance, deployment, security, validation, and follow-through.
Review ownersChoose one next move and confirm support, monitoring, training, change control, governance, and rollback.
Make the decisionUse current Microsoft Learn guidance for deployment, setup, access, roles, and optional extension details.
Review sources